About Marisa

Marisa Disisto is the Director of Call Center Operations and Technology at Discovery Institute, where she leads admissions operations and oversees the technology systems that support patient intake and access to care. With over a decade of experience in the behavioral healthcare industry, she specializes in building high-performing admissions teams, optimizing call center workflows, and implementing Salesforce-based systems that improve operational efficiency and patient experience.

Marisa is a Certified Salesforce Administrator and holds a CAC (Certified Addiction Counselor) credential, bringing both technical expertise and clinical understanding to the admissions process. She is passionate about using technology, data, and strong leadership to ensure individuals and families receive timely guidance and support when seeking treatment.

Our Editorial Policy

The Discovery Institute aims to provide accurate, ethical, clinically sound information regarding addiction and mental health for individuals and their families. All content published by The Discovery Institute is reviewed for accuracy and clarity by qualified individuals and is medically reviewed. We aim to make complicated subjects easy to understand without resorting to fear-based marketing techniques or misleading assurances. Content is regularly reviewed and updated to reflect current best practices, ensuring readers receive reliable, supportive guidance.

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